About Our Data Recovery Partner: SalvageData

At Tailored Computer Care, we know that data loss can happen when you least expect it. To ensure our customers have access to the absolute best recovery success rates in the industry, we have partnered with SalvageData, a national leader in secure, professional data recovery.

What SalvageData Provides

SalvageData specializes in retrieving lost files from hardware that standard repair methods cannot fix. Operating out of certified ISO Class 5 Cleanrooms with rigorous SSAE 16 security compliance, they deliver elite engineering to recover data from:

  • Physically damaged or clicking Hard Drives (HDDs) and failed Solid State Drives (SSDs)

  • Crashed RAID arrays, NAS units, and business servers

  • Damaged smartphones, tablets, and external storage media

  • Devices suffered from water damage, fire damage, or accidental deletion

How They Can Help You

When a drive suffers a mechanical or software failure, standard software can often cause permanent damage. SalvageData’s team of specialized engineers uses advanced laboratory equipment to safely clone, repair, and extract your critical files—whether it’s a decade of irreplaceable family photos or vital business accounting databases. With a "No Data, No Charge" guarantee, you only pay if your critical data is successfully recovered.

How We Assist You Every Step of the Way

As an Authorized SalvageData Partner, we act as your local, trusted concierge throughout the entire recovery process. You don't have to worry about the logistics or shipping a fragile drive on your own.

  • In-Person Drop-Off: Bring your failed device directly to us. We will safely handle the intake process and evaluate if it requires lab-level intervention.

  • Secure Packing & Shipping: We professionally pack and ship your delicate media to SalvageData’s secure labs, ensuring it arrives safely without sustaining further damage.

  • Case Management & Updates: We act as your liaison, tracking the progress of your recovery, explaining the lab's findings in plain English, and keeping you updated from evaluation to completion.

By combining our local, personalized service with SalvageData's world-class laboratory capabilities, you get the best of both worlds: hometown trust and elite technical expertise.